A great company—one that expects and elicits exceptional performance from its employees—understands that workers must not only be able to effectively execute tactics in support of a strategy, they also must understand how their actions and decisions contribute to the implementation of the business strategy and, ultimately, the achievement of overall corporate goals. There are several important factors to consider in determining if a simulation is the right learning solution for empowering your workers to support your corporate strategy. Click here to learn more about simulations from the pioneer - Regis Learning Solutions...
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Engagement Economics: Decisions and Their Impact, an eight-hour facilitated simulation, models the phases of Ernst & Young's client engagement process over the course of a simulated 20 weeks. Background: In 2006, Ernst & Young standardized its client engagement process to drive better results. Soon after, Affiliated Computer Services (ACS) and Ernst & Young engaged Regis Learning Solutions (RLS) to create a program to ensure consistent and best-practice application of the process among managers around the world. RLS developed a simulation to help Ernst & Young managers understand the implications of their actions and decisions across all phases of an engagement. This immersive simulation accelerated learning by placing managers in a real client engagement with all the associated challenges and opportunities. "Exceptional performance results occur when employees can see how their actions and decisions affect business outcomes and contribute to the overall strategy," Michael Vaughan, RLS president, said. "It's not enough to teach them the strategy when complex factors are at play. They need to understand the tradeoffs and learn to optimize results." "Regis Learning Solutions was excited to partner with Ernst & Young and ACS on this program," Vaughan noted. "We succeeded in making a significant, measurable impact within Ernst & Young." To learn more about how Regis Learning Solutions can make a measurable impact in your organization, click here . About Brandon Hall Research: Since 1992, Brandon Hall Research has been providing independent research reports and expert advice on using technology in learning. Brandon Hall Research conducts the Awards program each year to recognize the best in innovative learning. To honor the award winners, Brandon Hall Research hosted the awards reception and ceremony as part of DevLearn 2010.
"Of 30+ companies we considered to help us make the shift, RLS was the only one that walked the talk and lived into the skills they were selling." "Our people are used to command and control. After the first day, they just wanted to know what to do and how to beat the game. We basically told them no, and that took them out of their comfort zone, as they needed to think for themselves and figure it out."
"Regis warned us that, like in the real world, the simulation would introduce pressure, time constraints, and limited resources. We had to sit on our hands and not jump in to prop up the participants. As we saw teams struggle to figure things out, we realized that is where the true learning takes place." "We have used many different approaches to learning. Simulations help our learners move from the tactical to the strategic. We are embarking on this approach as a way to objectively measure and ensure critical thinking." |
In his book, The End of Training: How
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